Meeting Skills

This is a 1 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit:

This course will benefit all those who attend or chair meetings.

Course Objectives:

By the end of the course participants will be able to:

  • Identify the roles and responsibilities of those involved
  • Explain the ingredients of an effective meeting
  • Prepare an agenda. Plan the logistics of a meeting
  • Demonstrate the skills of chairing a meeting effectively
  • Make a constructive contribution at meetings
  • Handling problem solving and decision making
  • Review the effectiveness of meetings


  • Course Content:

    The Meeting Skills course is made of of the following units:

    • The Purpose of the Meeting: preparation; setting agendas; pre-meeting discussions for quick agreement
    • The Roles and Responsibilities: the responsibility of the chair and participants; cost of meetings; do they all need to be there?
    • The Skill of Chairing the Meeting: personal qualities; getting contributions from all; controlling the discussion; dealing with conflict; keeping to time; reaching consensus; agreeing actions; managing the minutes
    • Meeting Logistics: creating the right environment, meeting room preparation; equipment and facilities; visual aids
    • Meeting Participation: being persuasive; clarity and brevity; minute-taking; confidence building
    • Personality Factors: how people interact; resolving challenging situations; handling silence and multiple inputs; questions; involvement and commitment
    • Communicating Confidently: body language; obtaining agreement and commitment; constructive and challenging contributions; active listening
    • Facilitation in Meetings: the reasons for facilitation; the importance of control; controlling the discussion; involving the entire group; ensuring understanding is reached; summarising key points
    • Problem Solving: a systematic approach; creative and analytical problem identification; analysis; evaluation; willingness to change or compromise; brainstorming; participative decision making
    • Closing the Meeting: summarising; points of action; ways in which decisions will be implemented
    • Reviewing Success: review and develop meeting process to be used at work
    • Action Plan: participants plan and discuss what they will do on return to work


    Scheduled Courses:

    Scheduled Courses:

    This course is not currently scheduled. If you have a need for this course, please contact us, as we may be able to schedule it for you.



    For further details contact our sales team:
    Telephone: 0115 984 9940
    Fax: 0115 921 5352
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