Appraisal Skills

This is a 2 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit: Managers and anyone who is responsible for implementing or carrying out appraisal meetings within their organisation.

Objectives: By the end of the course participants will be able to:

  • Recognise the purpose and benefits of an organisation implementing a meaningful and effective appraisal process
  • Prepare effectively for the appraisal interview
  • Follow a three stage approach to conducting the interview
  • Provide effective feedback, both motivational and corrective
  • Set SMART objectives
  • Use a range of key communication and interpersonal skills to carry out a successful appraisal

Module One - Appraisals in Context

  • The purposes and benefits of an effective Appraisal process
  • Appraisal format – the three main stages

Module Two - Preparing to Appraise

  • Reviewing the appraisee’s job role, standards of performance, previous objectives and outcomes
  • Identifying areas of optimum and minimum performance levels
  • Planning and preparing – what to prepare:
  • Questions, feedback, key objectives, meeting strategy, logistics and the appraisee

Module Three - The Appraisal Meeting

  • Opening the meeting
  • Reviewing past performance / objectives together
  • Recognising good and exceptional performance
  • Identifying areas of poor performance together and planning ways to improve
  • Agreeing and setting SMART objectives
  • Summarising and closing the meeting

Module Four - Communication and Interpersonal Skills

  • Effective questioning techniques
  • Active listening
  • Body language
  • Influencing techniques
  • Remaining assertive

Module Five – Follow-up to the Appraisal Meeting

  • Action planning
  • Setting milestones
  • The importance of ongoing feedback and support

Module Six - Theory into Practice

  • Where the course is delivered on a bespoke basis the organisations own appraisal process documentation can be introduced and role-plays, using professional actors, can be designed around typical situations relevant to the organisation.

Scheduled Courses:

This course is not currently scheduled. Please contact us for further details.



For further details contact our sales team:
Telephone: 0115 984 9940
Fax: 0115 921 5352
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