Recruitment - Interviewing & Selection

This is a 2 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit:

Those involved in the planning of recruitment campaigns and the interviewing and selection process for new staff.

Course Objectives:

By the end of the course participants will be able to:

  • Understand the law as it relates to recruitment
  • Write job descriptions and person profiles
  • Screen applicants
  • Structure an interview
  • Conduct an interview using effective questioning techniques
  • Make an objective assessment of candidates


  • Course Content:

    The Recruitment - Interviewing & Selection course is made of of the following units:

    • The Cost of Recruitment and the Legal Aspects: the law on recruitment; what you can and cannot ask.
    • The Process: how to adopt a systematic approach; removing bias; recruit or restructure?
    • The Job Description: the importance of the job description; how it influences the person specification.
    • The Person Specification: a clear, objective profile.
    • Effective Advertisements: what to write and where to advertise; dealing with agencies.
    • Initial Selection Techniques: the application form; telephone screening.
    • Self-Assessment: self-awareness; strengths and weaknesses.
    • Questioning Techniques: probing; open questions; controlling the interview through effective communication.
    • Assertiveness: developing a positive and straightforward style; handling difficult people.
    • Communication Skills: verbal and nonverbal behaviour; dealing with questions in a concise, informative way.
    • Planning the Interview: approach; preparation; structure; benchmarking criteria; designing and working to a predetermined plan; focusing on relevant information; uncovering evidence.
    • The Interview: opening the interview; creating the right atmosphere; background data; past performance; probing techniques; listening; control; gathering information.
    • The Assessment: examining the evidence for each selection criterion; assessing each candidate; following up references.
    • Action Plan: participants plan and discuss what they will do on return to work.


    Scheduled Courses:

    This course is not currently scheduled. If you have a need for this course, please contact us, as we may be able to schedule it for you.



    For further details contact our sales team:
    Telephone: 0115 984 9940
    Fax: 0115 921 5352
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