Minutes and Agendas

This is a 1 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit:

Those who are involved in constructing meeting agendas and taking minutes at informal and formal meetings.

Course Objectives:

By the end of the course participants will be able to:

  • Help participants develop their skills and confidence for compiling agendas, taking notes at meetings and practising the techniques for writing clear and accurate minutes.
  • Work with the chairperson to plan an effective business meeting
  • Deal politely and confidently with members of a meeting
  • Seek clarification of points being made
  • Use a variety of techniques for taking notes
  • Organise your notes and write clear minutes that are a true reflection of what transpired


    • Course Content:

    The Minutes and Agendas course is made of of the following units:

    • Preparation: working with the chairperson; defining the purpose of the meeting; the key factors of preparation.
    • Agendas: purpose; the objectives; timing; variations; format and layout; drafting the agenda; agenda practice.
    • Minutes: main purpose and objectives; responsibilities of writer and chairperson; managing the minutes; comparison with agenda; formal and informal minutes; resolution or decision; points of action and responsibilities; summarising.
    • Listening Skills: the essence of communication in listening; hearing and understanding.
    • Communication: asking for clarification; summarising key points; assertive communication skills.
    • Note Taking: techniques to adopt; reflective listening; cross-checking; knowing what to include; isolating the salient points; getting notes down in a manageable format; participants complete a note taking exercise.
    • Writing the Minutes: organising the material; getting the format right; writing clearly and concisely; the need for precise wording; punctuation; spelling; using headings; identifying action points; using a suitable style.
    • Minute Taking in Action: practical workshop in taking notes and writing up minutes; participants will practise taking minutes on a one-to-one basis and at a simulated meeting and writing them up as minutes afterwards.
    • Action Plan: participants plan and discuss what they will do on return to work.


    Scheduled Courses:

    This course is not currently scheduled. If you have a need for this course, please contact us, as we may be able to schedule it for you.



    For further details contact our sales team:
    Telephone: 0115 984 9940
    Fax: 0115 921 5352
    callout | contact us online Contact us online


    Sitemap