Influence and Persuasion

This is a 2 day course

1. See bottom of page for scheduled course dates.

2. If you have 4 or more delegates we can schedule a course for you, or run it in-house. Please contact us online or call us on 0115 9849940 for more details.

Who will benefit:

Anyone who needs to gain the agreement, commitment and co-operation of others, whether they are staff, colleagues or managers.

Course Objectives:

By the end of the course participants will be able to:

  • Examine strategies for achieving results through others using the skills of influence and persuasion
  • Practise and develop the skills of implementing these strategies
  • Recognise tactics used by others


    • Course Content:

    The Influence and Persuasion course is made of of the following units:

    • Influencing Style: understanding the influence process; preferred influencing style; using influence effectively; assessing personal strengths and weaknesses; assessing your own style; examining current work relationships and identifying problems; building trust; identifying and using your power base
    • Communicating Confidently: communication skills; practising influence strategy chosen; verbal and nonverbal factors
    • Bargaining: planning a strategy; how to analyse, respond, test and conclude the bargaining process
    • Joint Problem Solving: increasing the readiness of others to accept proposals; practising coping with aggression; blocks to the influence situation; seeking differing options
    • Being Persuasive: the use of reason and logic; how to gain commitment; building trusting relationships; making assertive demands; arguing a case appealing to logical or emotional responses; gaining support from others
    • Questioning Techniques: questioning styles; how effective questioning and listening can enhance the influence process
    • Interpersonal Techniques: selecting appropriate techniques to cope with situations ranging from selling ideas to managing conflict; considering approaches for modifying behaviour
    • Assertiveness: how to achieve better understanding without damaging relationships; accommodating behaviour, avoidance and aggression
    • Action Plan: participants plan and discuss what they will do on return to work


    Scheduled Courses:

    Scheduled Courses:

    This course is not currently scheduled. If you have a need for this course, please contact us, as we may be able to schedule it for you.



    For further details contact our sales team:
    Telephone: 0115 984 9940
    Fax: 0115 921 5352
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