Open Courses
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Management Skills / Management Development:
- First Line Management Skills
- Leadership and Motivation
- Planning and Managing Change
- Recruitment and Selection
- Appraisal Skills
- Employment Law
- Stress Management
- Discipline and Grievance
- Project Management
- Coaching for Success
- The Workplace Trainer
- Train the Trainer
- Essentials of Leadership in the 21st Century
Sales Skills:
- Selling Skills I
- Selling Skills II
- Advanced Sales Presenting
- Key Account Development
- Effective Negotiation Skills
- Managing a Sales Team
- Making Quality Telephone Appointments
- Telephone Selling
- Selling Through Support Staff
Interpersonal Skills:
- Effective Presentation Techniques
- Professional Customer Care
- Time Management
- Professional Telephone Techniques
- Assertiveness
- Developing Creativity and Innovation in the Workplace
- Effective Communication and Influencing Others
- Business Writing Skills
- Internal Auditor Training ISO9001:2000
Health and Safety:
- IOSH Managing Safely
- IOSH Working Safely
- IOSH Directing Safely
- Accident Investigation
- Control of Substances Hazardous to Health
- General Safety Awareness
- Risk Assessment
- Office Safety
- Understanding and Preventing Violence and Aggression
- Manual Handling
- Implementing Environmental Management Systems
- Implementing Safety Management Systems
- Display Screen Equipment Assessors Course
General Information:
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Sister Sites:
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For further details contact our sales team:
Telephone: 0115 984 9940
Fax: 0115 921 5352
sales@sterlingconsultancy.co.uk
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